Return & Refund Policy

Thank you for choosing Psalm 91 Outdoors. We stand behind the quality of our products and want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

1. Returns

We accept returns within 30 days of delivery for most items. To be eligible for a return:

• Item must be unused and in the same condition that you received it.
• Item must be in its original packaging.
• Proof of purchase is required.

Certain items are not eligible for return, including:

• Gift cards
• Downloadable digital products
• Final sale or clearance items
• Used or damaged items not due to our error

2. Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need to exchange an item for the same product, contact us at: contact@psalm91outdoors.com.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days. Processing times may vary depending on your bank or card issuer.

4. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again.
• Contact your credit card company—processing may take time.
• Contact your bank—there may be a posting delay.

If you’ve done all of this and still have not received your refund, please reach out to us at: contact@psalm91outdoors.com.

5. Return Shipping

Customers are responsible for paying return shipping costs unless the return is due to our error (defective, damaged, or incorrect item).

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

6. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the issue. We will make it right.

7. How to Start a Return

To initiate a return, email us at: contact@psalm91outdoors.com with the following:

• Your order number
• The item you wish to return
• The reason for the return
• Photos (if applicable)

We will respond with return instructions and the appropriate return address.

8. Contact Us

If you have any questions about this Return & Refund Policy, contact us at: contact@psalm91outdoors.com.